Managed Services

Managed Services that make Sense

Global Synapse is an I.T. Management Company. Our primary offering and focus are our Managed Services and Collaborative Service Level Agreements. We are able to work with and supplement an organisations existing IT \ Financial Management and Personnel. Our offering is particularly relevant in the SMB\SME sector in South Africa.

Our Service Level Agreement is a managed IT infrastructure, hardware, software and systems solution which is underpinned by a strong best practices methodology that continually evolves by virtue of its practical implementation within diverse businesses.

The engineered result is a reliable and flexible IT infrastructure which cost effectively underpins your evolving business allowing for rapid changes in business complexity and requirements. We do this by employing ”Unified Leveraged” best practise standards.

“Unified Leveraged” involves treating the Information System created from the fundamentals below as the sum of its parts, with each aspect leveraged off against the other in a structured, planned and standardised manner:

  • Software and Systems
  • Hardware and Communications
  • Configuration and Maintenance
  • Proactive monitoring of all point of failure systems
  • Suppliers and Vendors